Tree removal is not a DIY project a homeowner can complete on any given weekend.
Hiring a professional tree care company to remove a tree on your property guarantees they will keep people, pets, and your property safe from harm by using the right equipment and operating it correctly.
However, hiring a professional tree care company takes some homework on the homeowner’s part. Some so-called “professional” tree care companies believe that a chainsaw and a truck are the necessary qualifications for removing a tree. But it becomes painfully clear that their staff has no idea how to remove a tree safely.
Homeowners often gravitate towards the lowest price for home repairs and maintenance – including tree removals. But the lower price could translate to more risk with the quality of work being performed.
If a company provides an uncommonly low quote for a tree removal, especially if the tree is close to your home or power lines, ask yourself if saving money is worth the headache later on if the job is not executed to your satisfaction.
Customer service is perhaps the most essential characteristic of a tree removal company, for if issues arise, you’ll want the peace of mind in knowing they will be rectified promptly and satisfactorily.
Online reviews with consistent keywords towards quality, responsiveness, and overall customer satisfaction are a clue that the company you’re dealing with has a firm understanding of the customer/vendor relationship.
Additionally, an accredited and experienced tree service company is responsible to their customers to remain current and dedicated to industry standards, protocols, and training to ensure that you and your property receive the best care possible.
“Tree care companies with no professional affiliation, such as TCIA (Tree Care Industry Association), may not have the resources or motives to incorporate safety training on the job site,” explains Peter Gerstenberger, TCIA’s senior advisor for safety, standards, and compliance.
In fact, tree care has been ranked the fourth most dangerous job in the country, according to a new report on overall incidents. Gerstenberger added, “TCIA has found ignorance or lack of training to be a factor in many of these cases.”
Here are a few key questions you should consider before hiring a professional tree care company
1. Are they fully insured?
2. Do they employ formally trained, skilled personnel?
3. What is their safety record? How will they keep your property and their staff safe?
4. Do they employ certified arborists?
5. Are there any unresolved complaints online or through BBB?
6. What do their online reviews say? Are they consistent?
7. What kind of guarantee and customer service is provided to homeowners?
Your home is one of your most significant investments. Help protect it by ensuring you’ve appropriately vetted a tree care company before you agree to their services.
For a free consultation, click here to find the local SavATree branch in your area today!