Read the full article here: Branching out
We first talked to Daniel
van Starrenburg, CEO
of SavATree, about the
company’s lean transformation
in the spring of 2013. Since
then SavATree has continued
to leverage its Operational
Excellence initiatives to
reduce rework, integrate
new technology and better execute its business strategy. The
returns include double-digit increases in secondary sales,
ongoing increases in productivity and safer work practices.
“We have a whole list of initiatives. We have more initiatives
than we have time for,” says van Starrenburg. “Everybody is
making suggestions for areas of the business that we
can kaizen.”
As we wrote about previously, SavATree has applied
LeanSigma to its sales process, setting up a visual tracking
system and incentivizing administrative staff to follow up
on the arborists’ quotes. They’ve now been tracking these
secondary sales for three years.